Scheduled maintenance will take place on the authentication service supporting the PaymentIQ Backoffice and Admin API on 25 September 2026, 04:00–04:15 UTC, to improve system reliability, stability, and performance. The service interruption is not expected to last longer than a few minutes.

Expected Impact:
Sign-in to the PaymentIQ Backoffice will be temporarily unavailable.
New Admin API access token requests will fail during this window. Tokens issued prior to the maintenance remain valid until their normal expiry.
Payment processing — including deposits, withdrawals, the cashier, and provider callbacks — will not be affected.

Required Action:
None. If your integration requests an Admin API token during the window, simply retry once it has closed.

For any questions, please contact our Technical Support team at [email protected].

We apologize for any inconvenience and thank you for your understanding.